Policies & Resources
Students who live on campus are a part of a community who are expected to live by the Resident Student Handbook and University Student Policies. These are important expectations to understand as they help provide a community where all students can live, learn and flourish. If you decide that on-campus housing is no longer for you, please familiarize yourself with our cancellation process.
- Maintenance or facilities concern in your room? Check out the process on how to submit a maintenance request.
- If you do not find information that you are looking for in the chart below or on our other pages, please contact us.
Residence Life Policies and Resources
Cancellation Process |
Information about the cancellation policy for on-campus housing, as well as the relevant refund rates, cancellation fees, and cancellation process |
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| Dietary and Nutrition Needs | The health and well-being of our students is important. If you follow a special diet due to medical, cultural, ethical or other reasons, St. Thomas Dining Services is here to help and consult on accommodations. |
Contact Dining Services |
| Electronic Condition Report Form (eCRF) | Students living on campus should submit their own eCRF upon move in and out for any on-campus housing assignment. This is an opportunity to note the state of the room upon move in and out. | How to Complete Your eCRF (PDF) |
| Housing & Meal Plan Rates | This complete listing of rates covers all on-campus housing (Traditional, Apartment, and Suite style) categorized by Academic year rate or Semester rate. Details and rates for Resident Meal Plans are also included. Each plan is listed by cost per semester and its features. |
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| Laundry | Laundry is included in your on-campus living so you do not need to worry about having enough quarters or loading money onto your ID card. Simply load the machine and hit start. LaundryView is a tool offered to view laundry room machines and track their status online. | How to Use LaundryView |
| Laundry Maintenance Requests | Students living on campus should submit their own requests to the laundry vendor when they notice that a machine is not working as it should. Students will need to know the unique 3 digit 3 letter code for the machine with the issue when submitting a request. | |
| LGBTQIA+ Support | Hall staff and student leaders are prepared to provide support and engagement for students of the LGBTQIA+ community. If you have any questions or concerns about living on campus, including the On-Campus Living Requirement Policy, please reach out to us. | Learn more about how St. Thomas supports our LGBTQIA+ Community |
Maintenance Requests |
Students living on campus should submit their own maintenance requests for any concerns with their residence hall rooms using the online . If a student is having an immediate emergency regarding something in their room (water leak, unable to lock door) they should call Residence Life during business hours or after hours call Public Safety's non emergency line at 651-962-5100. |
How to Submit a Maintenance Request (PDF) |
Medical/Disability Accommodation Requests |
Various styles of housing options are provided for medical and/or disability accommodation requests. Accommodations include rooms, restrooms and shower areas designed to accommodate students. |
Learn how to make an Accommodation Request for On-Campus Housing |
| Move In | As you begin preparing for move in, we will have some information to help you prepare for your on-campus living and learning experience. New students will likely find this most helpful, but the information is applicable to our returning students as well. |
Information will continue to be updated on this page as details are finalized |
| On-Campus Housing Portal | The housing portal is a central hub for on-campus residents where housing applications, housing preference forms, maintenance requests, eCRFs, and more information regarding living on-campus is submitted. |
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On-Campus Living Requirement |
All incoming first-year students live on campus in their first and second years, providing opportunity to extend the experience of living and learning in community. |
Read the full details of the On-Campus Living Requirement |
| Renters Insurance | Unfortunately incidents can happen while living within the Residence Halls (i.e., power surges/outages, floods, fire, vandalism, theft, facility failures), please check with your homeowners insurance regarding coverage and/or consider purchasing Renters Insurance for your personal items. | |
| Resident Student Handbook | Students living on-campus are responsible for reading both the Resident Student Handbook and the University Student Policies as part of the conditions of their stay in campus housing. |
View the Residence Life Handbook (PDF) |
Room Switches |
After moving in, if you decide that you would like to switch rooms, please work with your Hall/Community Director to discussion options. |
Find your Hall/Community Director on the Residence Life Contact page |
| Student Residence Agreement | This Student Residence Agreement pertains to all resident students in housing managed by the Department of Residence Life. |
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| Sustainable Living | Sustainability is core to the mission of St. Thomas and Residence Life demonstrates its commitment to sustainability practices through various efforts. We recommend residents practice sustainability efforts in various ways as they are able to assist in achieving the University's goal of carbon neutrality by 2035. | Learn more about sustainability efforts |